Licensing Program
Historical program reference. The terms below are preserved from the existing site and are not a new offer. Contact Totemic about current arrangements.
Objective
To enable new efficiencies for both Totemic and its partners (wholesalers, distributors, retailers)by bringing new value to the relationship that we are building together.
Program Highlights
- Includes partners for all kinds of goods and services.
- The program inculcates a system of performance and reward
- Two distinct levels -premium partners and preferred partners that provide a picture of clear benefits and visibility
Requirements
| Requirement | Preferred Partner | Premium Partner |
|---|---|---|
Committed to Totemic Quality Policy | Yes | Yes |
Anti-Corruption agreement | Yes | Yes |
Contract compliance | Yes | Yes |
Credit Rating Compliance | Yes | Yes |
NDA compliance | Yes | Yes |
Geographical Reach (minimum presence in 2 countries) | No | Yes |
Yearly Customer Engagement
| No | Yes |
Yearly revenue generated on Totemic licensed products >1M in US, 0.5M outside US | No | Yes |
Minimum Order (USD) per year | $10,000 | $40,000 |
The premium partner list make no more than 30% of the Totemic partner list across the world. To become a premium partner, each partner shall go through the process of due-diligence before awarding a particular level.
Benefits
| Benefits | Benefit detail | Preferred Partner | Premium Partner |
|---|---|---|---|
Recognition | Press releases, media campaigns | Yes | Yes |
Recognition | Supplier showcase on Totemic Website | Yes | Yes |
Recognition | Exclusive Premium partner logo (can be placed on the website/marketing campaigns with prior approval from Totemic) | No | Yes |
Events | Representation in International Shows/Expo | Yes | Yes |
Exclusive Work | Eligible for exclusive sale of certain types of goods in a region/territory * subjected to minimum order quantity | No | Yes |
Resources | Direction on Totemic product road map | No | Yes |
Resources | Brand tools and Marketing tools | Yes | Yes |
Resources | Customer support | Yes | Yes |
Strategic | Involvement in Pipeline product development | No | Yes |
Strategic | List partner brand on LB product tags | No | Yes |
What should partners focus on?
| Criteria | What Totemic Looks for |
|---|---|
Competency |
|
Capacity |
|
Consistency |
|
Control/ Process |
|
Management |
|
Commitment to Quality |
|
Finances |
|
Anti-Corruption and compliance |
|
Culture and Relationship |
|
Communication |
|
Rating guidelines
As an initial step, you shall enter as a preferred partner but based on agreed timelines we together shall evaluate your response on the following and determine a course of action to move up the levels:
Each of the below criteria are given points based on verifiable facts. The information provided by partners shall be legally appropriate, verifiable and tamper proofed information.
| Criteria | Points |
|---|---|
Customer Satisfaction by Third party | 5, Else 2 |
Achieved a CSAT rating of 80% and above | 5, Else 0 |
Achieved a CSAT rating of 90% and above | + 10 |
Revenue generated in financial year >1M USD in US or 0.5M USD outside US | 5, Else 2 |
Provided verifiable client database | 10 (Mandatory) |
No non-compliance based on contract | 10 (Mandatory) |
YoY increase in client reach > 50% | 5, Else 0 |
Added a new product line | 5, Else 0 |
Added a new geography, region for sales expansion | 5, Else 2 |
Represented Totemic in Expo, Show along with visible brand logos | 10, Else 5 |
The rating shall be done every 6 months and based on the year end points the partner shall be awarded with the level that is appropriate. The year end points calculates shall be the basis for awarding the partner level, whereas the 6 month rating shall provide a road map to achieving the desired level and maintaining it.
To be a preferred partner: Points to be achieved is a minimum of 31
To be a premium partner: Points to be achieved is a minimum of 60
Once a partner has reach a premium partner level, continuing to sustain that position shall entail the following benefits:
- A flat 10% discount on all purchases that are above $20,000 in total order value (not cumulative)
- A paid hotel and flight trip to LIE or any other show within the destination country. For example if a partner is in China, Totemic shall pay all expenses once the partner has arrived into USA for the LIE show at Las Vegas.
- Regular promotional offers that are released by Totemic
