What should partners focus on?

February 27, 2014 admin
Criteria
What Totemic Looks for

Competency
  • Internal systems to ensure competence/effectiveness
  • Appropriate number of staff in each skill area
  • Supervision ratio of managers to employees

Capacity
  • Flexibility in volume changes
  • Totemic product percent of annual turnover your contracts comprise
  • Subcontracting

Consistency
  • Adequate facilities and updated technology
  • Minimal rework

Control/ Process
  • Adaptability of Totemic systems when necessary

Management
  • Monitors actual performance against the process
  • Quantitatively measure outcomes that are mutually agreed on
  • Focus on improvements

Commitment to Quality
  • Management inspections, quality control standards, evaluation mechanisms
  • Operating and maintenance instructions, quality plans, certificates of conformity
  • Service record with other buyers

Finances
  • A company’s financial records and ratios
  • Financial evidence
  • Willingness to provide a financial guarantee
  • Quarterly Sales Report
  • Annual Sales Report

Anti-Corruption and compliance
  • Compliance with government regulations
  • Regular safety inspections
  • Safety awards
  • Anti corruption agreement

Culture and Relationship
  • Open working relationship built on trust
  • Understands the benefits of “Working together”
  • Appreciation to cultural barriers

Communication
  • Technology to support timely information flow
  • Frequency of updates on outcomes and output measures
  • Timely response to issues/discussions/request for information


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